Privacy · Clear choices, clear requests

Your information
deserves care.

This policy explains how ShaniaKhan.com and legacy Frequency Planner support requests handle personal information, and how to make a privacy request.

Last updated: August 18, 2026

Scope

This policy applies to ShaniaKhan.com, the Soft60 and legacy-support pages hosted on it, and requests submitted to legacy Frequency Planner support. It does not replace the privacy notices of third-party services linked from this site, including Amazon, Shopify, Stripe, or the Soft60 application.

Information we collect

We may receive information you choose to provide, such as your name, email address, message, prior order details, and the details needed to investigate a download or support question. We may also receive limited technical information generated when you visit this site, such as device, browser, IP-derived location, and usage data from ordinary hosting or analytics services.

How we use it

We use this information to respond to your request, provide or protect site functionality, maintain security, improve our services, meet legal obligations, and keep appropriate business records. We do not use a privacy request to enroll you in marketing communications.

When we share it

We may share information with service providers that help operate the website, deliver email, host content, process a support request, protect security, or comply with law. We do not sell personal information for money. If our practices change in a way that requires a choice from you, we will update this policy and provide the required notice.

Your choices

Depending on where you live, you may be able to ask to access, correct, delete, restrict, or object to certain processing of your personal information, or ask for a copy. You may also opt out of marketing messages through the unsubscribe link in a marketing email. We may need to verify your identity before completing a request.

Privacy request / opt-out

Make a request directly.

To request access, deletion, correction, a marketing opt-out, or another privacy action, email us with the subject line “Privacy Request”. Include your name, the email address connected to your request, your country or state, and the action you would like us to take. Do not send passwords or payment-card information.

Email a privacy request
✦ Questions about this policy can be sent to hello@frequencyplanner.com.